OPERATIONS MANAGEMENT SYSTEM

INSPIRE has set up an efficient Operation Management System to coordinate all the installation activities of the customer. The organization is headed by a Project Manager, who looks after various day-to-day filed activities such as:

a) Initiation (Collection of Work Order and Site Documents)
b) Movement of personnel to respective sites
c) Initiating site survey report after site inspection
d) Liaison with customer for starting up installation without delay

Based on day-to-day site reports, the progress is monitored by Operation Management System and suitable corrective measures are initiated in consultation with the customer. This has ensured speedy implementation of projects coupled with adoption of correct methodology by Installation Group at all locations. On completion of installation, the team leader conducts a site audit based on the guidelines supplied by the customer. The problems noticed are circulated through a Punch List to the Quality Management Group.-These are analyzed by the Group and final audit by Quality Assurance Team is conducted. The site is then approved for commissioning. Any issues are brought to the knowledge of the customer during weekly meetings held regularly. The site is inspected by Customer’s Test Engineer and authenticated as fit for commissioning.

The Operations Management System effectively examines the problem related installations and non-availability of hardware at sites. Implementation needs and problems related to technical publications are also given due attention. These are analyzed in detail and brought to the notice of the customer for suitable direction, advice and further action. This ensures that even a minor deviation in installation procedures is not left unnoticed, which may cause a greater damage at a later date.